Shipping & Delivery Policy

Shipping and delivery

Eligible shipping services, charges and estimates are displayed at checkout for the entered destination. Telzuar does not promise a promotional free-shipping threshold unless one is shown live during checkout.

Order processing

Orders may require payment verification, inventory allocation and packing before carrier handoff.

Tracking

Tracking information is provided when available. Carrier scans and estimates can change.

Address accuracy

Review the recipient name, unit number, street, city, postal code and country before payment.

Delivery conditions

Weather, customs, remote-area service, carrier capacity and access restrictions can affect arrival.

Marked delivered

Check safe locations and nearby recipients, then contact the carrier and service@telzuar.com promptly.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Shenzhen Xingchenjing Trading Co., Ltd.
Room 5001, Building 1, Haige Yunlian Building, Yantian Comprehensive Bonded Zone, No. 15 Mingzhu Road, Donghai Community, Yantian Subdistrict, Yantian District, Shenzhen, Guangdong, China
Email: service@telzuar.com