Privacy Policy
Privacy at Telzuar
We use personal information needed to operate the storefront, process purchases, deliver orders, answer support questions, prevent fraud and meet legal obligations.
Information used
This can include contact, delivery, order, device, transaction and support-message information.
Service providers
Necessary information may be shared with Shopify, payment processors, fulfillment partners, carriers, analytics or security services.
Choices and rights
Depending on location, you may request access, correction or deletion and control certain communications.
Retention
Records are kept only as reasonably needed for orders, support, accounting, disputes and legal duties.
Security
No online system is risk-free. Do not send passwords or full card numbers by email.
Support and documentation
Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.
Business information
Shenzhen Xingchenjing Trading Co., Ltd.
Room 5001, Building 1, Haige Yunlian Building, Yantian Comprehensive Bonded Zone, No. 15 Mingzhu Road, Donghai Community, Yantian Subdistrict, Yantian District, Shenzhen, Guangdong, China
Email: service@telzuar.com